Shipping Policy

At Lumina, we provide digital educational resources, online courses, and learning materials. Below is our policy regarding the delivery of digital content.

Digital Products Delivery

All digital products, including e-books, online courses, and downloadable study materials, are delivered instantly upon successful payment. Customers will receive an email with access credentials or download links.

Order Processing

Orders for digital products are processed immediately upon payment confirmation. Customers will receive a confirmation email with access details.

Address Accuracy

Please ensure that the email address provided during checkout is correct, as all digital deliveries are sent via email. We are not responsible for issues arising due to incorrect email information.

Access Issues

If you experience any issues accessing your purchased digital content, please contact our support team. We will assist you in resolving the issue promptly.

Refunds & Replacements

Due to the nature of digital products, we do not offer refunds once access has been granted. If you encounter technical difficulties that prevent access, please reach out to our support team for assistance.