Privacy Policy

Your privacy is important to us. It is Lumina's policy to respect your privacy regarding any information we may collect from you across our website and other sites we own and operate.

1. Information We Collect

Log Data

When you visit our website, our servers may automatically log the standard data provided by your web browser. This may include your computer's Internet Protocol (IP) address, browser type and version, the pages you visit, the time and date of your visit, the time spent on each page, and other details.

Device Data

We may also collect data about the device you're using to access our website. This may include the device type, operating system, unique device identifiers, device settings, and geo-location data. The information collected can depend on your device and software settings.

Personal Information

We may ask for personal information such as:

• Name
• Email
• Phone number

2. Legal Bases for Processing

We process your personal information lawfully, fairly, and transparently. We only collect and process your information where we have legal bases for doing so:

• Performance of a contract: For example, when providing a service you request.
• Legitimate interest: For research, marketing, and protecting our rights.
• Consent: If you consent to specific purposes like receiving newsletters.
• Legal obligation: When we need to comply with legal requirements.

3. Collection and Use of Information

We collect, hold, use, and disclose information for the following purposes:

• To provide you with our platform's core features and services.
• To enable access and use of our website, applications, and social media.
• To communicate with you.
• For internal record-keeping and administrative purposes.
• For analytics, market research, and business development.
• To run competitions and offer benefits.
• For advertising, marketing, and promotional communications.
• To comply with legal obligations and resolve disputes.

4. Disclosure of Personal Information to Third Parties

We may disclose personal information to:

• Third-party service providers, such as IT services, data storage, hosting, ad networks, analytics, and payment systems.
• Our employees, contractors, and related entities.
• Sponsors or promoters of competitions we run.
• Third parties for data collection and processing purposes.

5. International Transfers of Personal Information

Personal information is stored and processed in the United States or other regions where we or our third-party partners operate. By providing personal information, you consent to disclosure to these overseas third parties.

EEA to Non-EEA Transfers: When transferring data from the European Economic Area (EEA) to non-EEA countries, we use appropriate safeguards such as standard data protection clauses approved by the European Commission to protect your personal data.

Risks of International Transfers: Please note that personal data transferred to third parties outside of the EEA may not be subject to equivalent data protection laws, and there may be risks in case of any non-compliance with data privacy laws in the recipient jurisdiction.

6. Data Retention & User Rights

Data Retention

We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy, or as required by law.

7. Security Measures

We take reasonable measures to protect your personal information from unauthorized access, use, alteration, and disclosure, including using encryption and secure storage practices.

8. Cookies & Tracking Technologies

We may use cookies or similar technologies to enhance your user experience. You may choose to set your web browser to refuse cookies or to alert you when cookies are being sent. However, if you do so, note that some parts of the site may not function properly.